Technology
At Gridspace, we are building real-world conversational AI products that transform the customer support industry.
We create from-scratch foundational speech and language models, crafted by our team of speech experts from Stanford and MIT.

Our technology encompasses ASR (automated speech recognition), TTS (text-to-speech), dialog systems, and LLMs (large language models).

We process billions of minutes of speech data annually, and our systems are designed to be deployable at scale and robust to hallucinations.

Our innovations include a high-performance and easily integrated telephony stack, best-in-class ASR, hyper-realistic TTS, low-latency spoken dialog systems, and novel tools and interfaces to make our solutions accessible for non-technical users. Additionally, our virtual agent product, Grace, sounds like a real person and handles real calls, while our analytics product, Sift, studies hundreds of millions of contact center calls for patterns in language, emotion, summary, and resolution.

Recognized by Gartner, HBR, NeurIPS, and Forbes, Gridspace continues to advance and innovate in conversational AI.

For careers, find us at the Stanford and MIT fairs.